- FAQ

 

How to order?
Click on the basket at the top right of the page of the site, check your purchase then click on the button at the bottom of the page right next, you access the payment will be by Paypal for the moment.

You will receive a confirmation of payment and your order. Be very careful of the delivery address on your Paypal account, no refund will be issued if you make a mistake.


Payment

Payment is made to the order, cash, in euros and Dollars. Different payment methods are available to pay your orders:

 

- Paypal

- STRIPE

- Bank check


Shipping and delivery

the time of receipt of your purchase is generally 72h (3 working days).
The goods are packed with the utmost care and shipping is made within 24 hours of receipt of the order and payment (1 business day).
For Metropolitan France, delivery times (postage) generally recorded are 48 hours (2 working days).

A parcel sent by Colissimo Suivi is the subject of a discount without signature,
the package will be delivered in the mailbox of the recipient, to the address indicated on the order form.
A parcel sent by registered Colissimo is the subject of a delivery with signature of the recipient or that of any person authorized by him, to the address indicated on the purchase order.


Confidentiality and means of payment

Paypal is the best way to pay online purchases securely.
You can use your credit card number or use your Paypal account if you already have one.
Free and Secure, Paypal encrypts and protects your card number and personal information.


Exchanges and refunds

Exchanges are accepted the article or the box is sealed, the return of the article is the responsibility of the customer.

The refund will be made after verification and the return of the product is the responsibility of the customer, the refund will be by credit or Paypal only.

EXPÉDITION ET LIVRAISON

FRANCE MÉTROPOLITAINE

EUROPE & INTERNATIONAL

La Boutique de l'Encens - GAIA IMPORT

477 745 996 00033 R.C.S. PERPIGNAN FRANCE

TEL SMS: +33 (0)6 22 17 54 27

PAIEMENT EN LIGNE SÉCURISÉ

PAR PAYPAL & STRIPE

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Deep Space - Lunar Fields
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Version 4.07.05.5669- © 2016 - 2020 - Gaia Import - Powered Thierry FORASTE WIX

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