Preparation & Expedition

Temps de préparation

de 1 à 5 jours ouvrés

Expédition des commandes pour la France :

Toutes les commandes ont un numéro de suivie que vous pourrez suivre sur le site de Laposte et de MondialRelay.

Lettre Suivie +/- 2 jours ouvrés 3.89€ (250gr Max)

Colissimo +/- 2 jours ouvrés a partir de 4.95€

MondialRelay +/- 5 jours ouvrés a partir de 4.55€

Delai non Garanti

Pour votre choix en MondialRelay vous recevrez un mail de celui-ci de ma part pour faire votre choix du relais une fois votre commande prête.

Frais de manutention et d'emballage de 0.75€ pour la France et à partir de 1.50€ pour les destination hors de la France métropolitaine.

IMPORTANT
AVIS À NOTRE AIMABLE CLIENTÈLE

 

Nous rencontrons actuellement un bug sur les frais de port, pour un montant inapproprié.

Bouton "Finalisez votre commande"

Afin de remédier à se problème, il vous faut aller à la page "Détail de Livraison"

veuillez bien remplir tout les champs et en particulier votre"Région".

Cliquer sur le bouton "Continuer"

Ensuite à la page "Mode de Livraison" faites votre choix de l'envoi,

ainsi vous aurez le prix exact des frais de port.

Cliquer sur le bouton "Continuer" jusqu’à l'étape 3 et 4.

Bouton "PAYPAL"

Une fois cliquer que le bouton PAYPAL, vous allez être rediriger sur la page Officielle de PAYPAL pour choisir votre mode de paiement.

Cliquez sur le bouton bleu "Continuer" pour être rediriger sur la page "Voir et passez la commande",

"Détail de Livraison" et au "Mode de livraison" Sélectionnez votre région en France, sélectionné ensuite votre choix de livraison et le prix souhaité.

Cochez et cliquez sur commander et vous manque plus qu'a confirmer.

Shipping of your orders

HOME SHIPPING

  • For orders placed before 12hr drop at the sorting center at 15hr the same day.

  • For orders placed after 12hr will be drop off at the sorting center the next day at 15hrs.

Evolution of shipping costs

The shop automatically calculates shipping costs.

Colissimo France

Delivery time +/- 72h working days

(Packing costs 1.25 €)

With or without signature of your choice (signature insurance +2.5 € and + 4 €)

  • For a weight of 0grs to 250grs ........................................... .................................................. ................... 4.95 €

  • For a weight of 250grs to 500grs .............................................................................................. .............. 6.25 €

  • For a weight of 500grs to 750grs .............................................................................................. ............... 7.10 €

  • For a weight of 750grs to 1kgrs .............................................................................................. .................. 7.80 €

  • For a weight of 1kgrs and more .............................................................................................. ................. 8.80 €

Free delivery from € 90 purchase Excluding shipping costs

Mondial Relay France

Belgium / Luxembourg

Delivery time 5 working days

(Packing costs 1.25 €)

  • For a weight of 0grs to 500grs ................................................................................................................. 4.55 €

  • For a weight of 500grs to 1kgrs ................................................................................................................ 5.25 €

  • For a weight of 1kgrs and more ............................................................................................................... 5.95 €

Free shipping from 60 € of purchase excluding shipping costs

Spain

(Packing costs 1.50 €)

  • For a weight of 0grs to 500grs .................................................................................................................. 8.40 €

  • For a weight of 500grs to 1kgrs ................................................................................................................ 9.00 €

  • For a weight of 1kgrs to 2kgrs ................................................................................................................... 9.80 €

  • For a weight of 2kgrs to 3kgrs ................................................................................................................. 10.50 €

  • For a weight of 3kgrs to 5kgrs ................................................................................................................. 12.80 €

  • For a weight of 5kgrs and more .............................................................................................................. 15.20 €

Free delivery from 75 € of purchase Excluding shipping costs

MondialRelay "Home delivery"

Germany / Belgium / Luxembourg / Netherlands

(Packing costs 1.50 €)

  • For a weight of 0grs to 1kgrs ........................................... .................................................. ....................... 9.50 €

  • For a weight of 1kgrs to 2kgrs ........................................... .................................................. ................... 10.30 €

  • For a weight of 2kgrs to 3kgrs ........................................... .................................................. ................... 11.00 €

  • For a weight of 3kgrs and more ........................................... .................................................. ............... 12.40 €

Free delivery from 85 € purchase Excluding shipping costs

 

Spain / United Kingdom

(Packing costs 1.50 €)

 

  • For a weight of 0grs to 1kgrs ........................................... .................................................. ..................... 10.20 €

  • For a weight of 1kgrs to 2kgrs ........................................... .................................................. .................... 11.40 €

  • For a weight of 2kgrs to 3kgrs ........................................... .................................................. ................... 12.50 €

  • For a weight of 3kgrs and more ........................................... .................................................. ............... 14.70 €

Free delivery from € 85 purchase Excluding shipping costs

Italy / Portugal / Austria

(Packing costs 1.50 €)

  • For a weight of 0grs to 1kgrs ........................................... ........................................................................ 11.20 €

  • For a weight of 1kgrs to 2kgrs ........................................... ...................................................................... 12.40 €

  • For a weight of 2kgrs to 3kgrs ........................................... ..................................................................... 13.60 €

  • For a weight of 3kgrs and more ........................................... .................................................................. 15.70 €

Free delivery from € 85 purchase Excluding shipping costs

For any shipment with MondialRelay, you will be sent by mail by myself the choice and your relay point,

after payment and confirmation of your order, for the moment I can not integrate the script.

*****

HOME SHIPPING OVER THE SEA EUROPE INTERNATIONAL WORLD

Colissimo Europe

Delivery time 10 working days

(Packing costs 2 €)

Delivery time according to destination

Ad Valorem compensation :

Compensation to adapt to the value of the shipment on presentation of proof in case of loss or damage.

Price per increment of € 100 compensated, limited to € 1,000.

With Ad Valorem + 1 €

  • For a weight of 0grs to 1kgrs .................................................................................................................... 15.20 €

  • For a weight of 1kgrs to 2kgrs .................................................................................................................. 17.20 €

  • For a weight of 2kgrs to 5kgrs ................................................................................................................. 22.00 €

  • For a weight of 5kgrs and more .............................................................................................................. 36.30 €

Colissimo Overseas 1

Guateloupe, Guyane, Ile de la réunion, Martinique, Mayotte,

Saint Martin, Saint Barthélémy, Saint Pierre et Miquelon

Delivery time according to destination

(Packing costs 2 €)

With or without insurance of your choice + 2.50 € and 4 €

  • For a weight of 0grs to 1kgrs .................................................................................................................... 14.35 €

  • For a weight of 1kgrs to 2kgrs .................................................................................................................. 19.50 €

  • For a weight of 2kgrs to 5kgrs ................................................................................................................. 29.35 €

  • For a weight of 5kgrs and more .............................................................................................................. 47.10 €

Colissimo Overseas 2

Terres Australes et Antarctiques Françaises, Nouvelle Calédonie,

Polynésie Francaise, Wallis-et-Futuna

Delivery time according to destination

(Packing costs 2 €)

With or without insurance of your choice + 2.50 € and 4 €

  • For a weight of 0grs to 1kgrs ........................................... ........................................................................ 17.10 €

  • For a weight of 1kgrs to 2kgrs ........................................... ..................................................................... 30.10 €

  • For a weight of 2kgrs to 5kgrs ........................................... .................................................................... 50.50 €

  • For a weight of 5kgrs and more ........................................... ................................................................ 98.50 €

Colissimo International ZONE B

Eastern Europe (excluding EU, Switzerland and Russia), Norway and Maghreb.

Temps de livraison selon la destination

(Packing costs 2.50 €)

Ad Valorem compensation :

Compensation to adapt to the value of the shipment on presentation of proof in case of loss or damage.

Price per increment of € 100 compensated, limited to € 1,000.

With Ad Valorem + 1 €

  • For a weight of 0grs to 500grs ................................................................................................................ 16.65 €

  • For a weight of 500grs to 1kgrs .............................................................................................................. 19.90 €

  • For a weight of 1kgrs to 2kgrs ................................................................................................................. 21.75 €

  • For a weight of 2kgrs to 5kgrs ................................................................................................................ 27.95 €

  • For a weight of 5kgrs to 10kgrs .............................................................................................................. 46.25 €

  • For a weight of 10kgrs to 20kgrs ............................................................................................................ 72.15 €

Colissimo International ZONE C

Other destinations (outside the EU and Switzerland).

Temps de livraison selon la destination

(Packing costs 2.50 €)

Ad Valorem compensation :

Compensation to adapt to the value of the shipment on presentation of proof in case of loss or damage.

Price per increment of € 100 compensated, limited to € 1,000.

With Ad Valorem + 1 €

  • For a weight of 0grs to 500grs ................................................................................................................ 24.35 €

  • For a weight of 500grs to 1kgrs ............................................................................................................... 27.10 €

  • For a weight of 1kgrs to 2kgrs ................................................................................................................. 37.30 €

  • For a weight of 2kgrs to 5kgrs ................................................................................................................. 54.55 €

  • For a weight of 5kgrs to 10kgrs ............................................................................................................. 103.10 €

  • For a weight of 10kgrs to 20kgrs .......................................................................................................... 164.60 €

*****

Direct withdrawal from the company

Retrait à Gaia Import - Albi (After confirmation by email)

70 rue Eugêne Delacroix ALBI, Midi-Pyrénées, 81000 France

Please wait to receive an email notification before you withdraw your order.

Provide your order confirmation and your Identity Card will be requested upon withdrawal.

Opening time withdrawal - Monday to Friday from 14h to 19h.

*****

All orders are shipped in their entirety at one time, be careful between products in stock and what is in pre-order and their availability date may take several weeks or months of delivery.

I took you well checked your shipping address to avoid additional shipping costs that will be at your expense.

here is the mail for any modification AdresseXpress : info@boutique-encens.com

* The fees include: cardboard, flo-pack, zip bag, scotch, labels and handling.

EXPÉDITION ET LIVRAISON

FRANCE MÉTROPOLITAINE

EUROPE & INTERNATIONAL

La Boutique de l'Encens - GAIA IMPORT

477 745 996 00033 R.C.S. PERPIGNAN FRANCE

TEL SMS: +33 (0)6 22 17 54 27

PAIEMENT EN LIGNE SÉCURISÉ

PAR PAYPAL & STRIPE

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